Case Study
Sotheby's
30%
month-over-month increase in active users
209
active agents
Elevating luxury: How TTR Sotheby's transformed their private listings in just 30 days
In the Washington, D.C., luxury real estate market TTR Sotheby's International Realty faced a critical challenge: how to manage their exclusive private listings efficiently while maintaining the confidentiality their clients expected?
Their existing Glide-based First Look app needed a transformation that matched the brokerage's reputation and expectations.
Working with LowCode Agency, TTR Sotheby's undertook an ambitious one-month project to enhance their private listings system.
Client's situation
As a leading luxury real estate brokerage, Sotheby's handles some of the most exclusive properties in the Washington, D.C., area.
Their operations relied on a super basic, self-built Glide-based First Look app for managing private and off-market listings.
While the existing system provided some basic functionality, the growing demands of their luxury market presence required a more sophisticated solution that could scale with their business.
Client's pain points
The existing First Look app, while functional, presented several operational challenges. Agents spent excessive time on manual data entry, which not only reduced efficiency but also introduced the risk of errors.
The basic notification system failed to keep stakeholders adequately informed of crucial updates.
Collaboration between agents was limited, creating communication bottlenecks. The approval process for new listings was cumbersome, and the basic user role management system didn't provide the granular control needed for their operations.
Project goals
Our primary objective was to transform the First Look app into an enterprise-grade platform. This meant upgrading to Glide Enterprise to unlock advanced capabilities and implementing automated data input from Brokerage Engine.
The new system needed to enhance:
Additionally, the platform needed to be scalable for potential expansion to other Sotheby's affiliates while maintaining the highest standards of data security and user experience.
Challenges
- The project presented several significant challenges, with the most pressing being the ambitious one-month timeline.
- We needed to handle complex data migration requirements while ensuring uninterrupted service for active users.
- The implementation of the SSO (single sign on) with their provider OKTA.
- The integration with Brokerage Engine demanded careful planning and execution.
- We also faced the challenge of balancing sophisticated features with an intuitive user interface, all while ensuring the highest levels of security for sensitive property information.
Development process
- We began with a discovery phase, conducting detailed stakeholder interviews and system analysis.
- Then our design team mapped out new workflows and planned integrations.
- The implementation phase involved careful platform upgrade procedures and systematic feature development.
Throughout the process, we maintained constant communication with key stakeholders and conducted regular testing to ensure all components worked seamlessly together.
Key features of the app
Throughout the process, we maintained constant communication with key stakeholders and conducted regular testing to ensure all components worked seamlessly together.
Conclusion and Results
The upgraded First Look app transformed TTR Sotheby's private listing management process. Key achievements included:
- A 75% reduction in time spent on listing management through automation
- Significant improvement in agent collaboration and communication
- Enhanced data security and compliance measures Increased user satisfaction reported by agents and administrators
- Scalable platform capable of supporting future expansion
The successful delivery of this project has resulted in a robust, scalable platform for TTR Sotheby's International Realty.
Every business faces unique operational challenges that off-the-shelf solutions can't fully address. Just as we helped TTR Sotheby's revolutionize their private listing management, we can help you transform your core business processes into a streamlined, automated system that drives growth and efficiency.
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